PLEASE NOTE:  ALL PROJECTS (COMMERCIAL & RESIDENTIAL) PERMITS MUST BE SUBMITTED DIGITALLY THROUGH THE ONLINE PORTAL SYSTEM.  PAPER SUBMITTALS WILL NOT BE ACCEPTED. 

Online Submission Processing: 

Please allow 24 hours for the city’s building department to process your request after submittal. Requests submitted after 5:00 pm will not be officially received until 10:00 AM the following business day. Please allow 24 hours from that time for processing. We are diligent in working to process your requests as quickly as possible.

Inspection Scheduling: 

Inspections must be called in to the Inspection Line 208-455-4605.  Inspections must be called in by 7:00 AM for same day inspections. All inspections called in after 7:00 AM will be scheduled for the following day. Effective immediately. Permits must be paid for and issued prior to scheduling of inspections can occur. All Retro-fit inspections will not occur until further notice.  All Fire Dept. inspections must be scheduled through the online portal only.

On-line Payments:

We request that all permits submitted on-line, be paid for on-line either by credit card (VISA OR MC only) or e-check. In the event of an error, system malfunction, or loss of service, payments may be paid in the office. Payments made in the office must be paid for either by credit card or check.

NOTE:   Airport Projects:  All projects that are a part of the Caldwell Airport must be submitted to the Airport Manager for approval, prior to submitting for a permit.

Corrections and Certificates of Occupancy:   

The Building Safety Division will now be Using our new permit software as intended....to go paperless. Effective immediately, paper corrections and Certificates of Occupancy will no longer be printed at the jobsite.  All project information is available in your Citizenserve account, and Certificates can be printed if needed, from your "Documents" tab once the inspector has approved and issued the C.O.  We are excited to be moving forward with this and will be here to help at any time.  Thank you. 

ONLINE PERMIT PORTAL

Quick Links & Tutorial for Expired License steps: 

• ePermits and ePlanReview Users Guide

• Project Dox System Use Requirements

• Applicant Quick Reference Guide

• UPDATE LICENSE EXP DATE TUTORIAL

All on-line accounts should receive new log-in information to continue epermit services through CitizenServe. Online services will no longer be restricted to only Electrical. Plumbing, and Mechanical permits.  Building permits and plan submittals will now be available through our epermits system.

Please click the above link to access on-line permitting.  Here you will be able to submit permits, request inspections, and monitor your projects.

Questions:

Please feel free to contact us via phone or email with any questions you may have.  If we are not able to answer immediately, please leave a voicemail and we will respond to you as soon as possible.